BOOKING AND CANCELLATION POLICY
Terms and Conditions of Booking & Dogs T&C's
By completing a reservation, you acknowledge and agree to have read, understood and agreed to the terms and conditions set out below.
All properties are strictly non-smoking inside the accommodation
Bookings are made on the understanding that occupancy of the property is for holiday purposes only, for the period of time agreed and only the number of occupants booked in on the booking
Non refundable first night's stay deposit taken by card upon booking
Please forward us a copy of your booking confirmation to : firstname.lastname@example.org
You must be 18 or over to make a booking
We cannot accept liability for any alteration or cancellation caused by civil strife, strikes, sickness, bad weather, technical transportation problems, or other circumstances.
1st night's Deposit is taken securely via Stripe in UK Pounds Sterling only.
Balance is due by Online banking minimum 4 weeks prior to arrival
Bank Account details for payment will be sent with your confirmation
Arrival and Departure Times:
Check-in from 4:00pm - if the cottage is available for an earlier check-in we will message you
Check-out of the room by 10am - if you would like to visit or feed the friendly animals on the farm you are very welcome to stay on the farm until later
If, due to a late cancellation, we are unable to re-let the accommodation I'm sorry we are unable to offer a refund (we would do our utmost to try & re-let)
Subject to availability, it may be possible to change the dates of your holiday
Rearrangements cannot usually be made less than 1 month prior to the commencement of your original booking.
Cancellations due to COVID lockdowns may be refundable, if there's a local lockdown in your area, we do ask that you let us know immediately so that we may try to re-let
Well behaved dogs are very welcome subject to the T&C's below..
Dogs are not permitted to go on the bed or on furniture
Dogs must not be left alone in the accommodation (unless they are happy to be in their cage for a short period of time)
Extra cleaning time charge for moulting dogs @ £25 per dog (no charge for a tiny non moulting dog)
Haybarns 5 & 6 are interconnecting suites, at present, a dog that is likely to bark at night could disturb the guests next door so is not at present a suitable choice if you have a barking dog - please have a look at our other suites
There are usually chickens wandering about on the farm during daytime, if your dog is likely to chase them please keep him/her on a lead - thank you
Parking is available outside each Cottage on our farm, this is entirely at your own risk and we cannot accept any responsibility for damage or theft
Cleanliness & Order
All accommodation, to be left in the same state of cleanliness and order in which it was found, please be particular on crockery & utensils prior to departure.. thank you
Please let us know immediately if you have a problem or a query with the accommodation
The holiday maker undertakes to keep the premises and the furniture, fixtures and fittings and effects in or on the premises in the same state of repair and condition as at the commencement of your holiday, expecting fair wear and tear.
We require compensation for damage, breakages or loss of items.
We accept no responsibility for personal possessions either in the accommodation or in cars parked outside the property.
If any item or property is damaged during your stay please inform us immediately.
Serious damage to property will result in being charged the full amount for a replacement.
We are delighted to be able to welcome guests to Snowdonia Holidays - Tyddyn du Farm
As always, it will be a pleasure seeing our regulars and welcoming new guests in 2021& 2022.
We are taking a number of steps in response to Covid-19 to help keep everyone as safe as possible.
These are the precautions we are taking and to ask you to do certain things to help us:
1. Safeguarding guests – Covid-19
Each suite is ‘deep cleaned’ with extra measures put into place for cleaning high contact areas:
Disinfecting hard surfaces
Disinfecting all hard floors
Covering pillows with fresh pillow protectors
3. End of stay
In order to minimise the risk to our cleaning staff, we ask you kindly to:
Empty all bins & recycling to the Green Bin & Recycling Pen at the gable end of the farmhouse
Please ensure use of our antibacterial hand Gel before and after opening the bins.
(Sanitising Gel & gloves on table in front of farmhouse)
Committed to Your Needs
The main entrance has level access.
There is level access from the main entrance to the suites, we have a ramp available for suites with a step