BOOKING AND CANCELLATION POLICY

Terms and Conditions of Booking & Dogs T&C's

By completing a reservation, you acknowledge and agree to have read, understood and agreed to the terms and conditions set out below.

All properties are strictly non-smoking inside the accommodation

Bookings are made on the understanding that occupancy of the property is for holiday purposes only, for the period of time agreed and only the number of occupants booked in on the booking

 

Booking policy:

Non refundable first night's stay deposit taken by card upon booking

PLEASE FORWARD a copy of your automated booking confirmation to : paula@snowdoniafarm.com 

You must be 18 or over to make a booking

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We cannot accept liability for any alteration or cancellation caused by civil strife, strikes, sickness, bad weather, technical transportation problems, or other circumstances.

 ​Payment:

 1st night's Deposit is taken securely via Stripe in UK Pounds Sterling only.

  • Please note: Balance is due by Online banking 4 weeks prior to arrival 

  • Bank Account details for payment will be sent with your automated confirmation ​

  • ELECTRIC CAR - Please let us know if you intend to use the room electricity to charge your car 

 

Arrival and Departure Times: 

  • Check-in from 4:00pm - if the cottage is available for an earlier check-in we will message you

  • Check-out of the room by 10am ​- if you would like to visit or feed the friendly animals on the farm you are very welcome to stay on the farm until later 

 

Cancellation Policy:

If, due to a cancellation, we are unable to re-let the accommodation I'm sorry we are unable to offer a refund (we would do our utmost to try & re-let) 

Holiday booking is a legally binding contract, we recommend taking out holiday Cancellation Insurance to cover any unforeseen circumstances 

Subject to availability, it may be possible to change the dates of your holiday 

Rearrangements or refunds cannot usually be made less than 1 month prior to the commencement of your original booking.
 

DOGS:

Well behaved dogs are very welcome subject to the T&C's below..

Dogs are not permitted to go on the bed or on furniture 

  • Dogs must not be left alone in the accommodation (unless they are happy to be in their cage for a short period of time)

  • Extra cleaning time charge for moulting dogs @ £25 per dog (no charge for a tiny non moulting dog)

  • Haybarns 5 & 6 are interconnecting suites, and not quite as soundproof as our other suites (working on this ) A dog that is likely to bark at night could disturb the guests next door so is not at present a suitable choice if you have a barking dog - please have a look at our other suites no 2, 3 & 4

  • There are usually chickens wandering about on the farm during daytime, if your dog is likely to chase them please keep him/her on a lead - thank you

 

Parking:

Parking is available outside each Cottage on our farm, this is entirely at your own risk and we cannot accept any responsibility for damage or theft 

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Cleanliness & Order

All accommodation, to be left in the same state of cleanliness and order in which it was found, please be particular on crockery & utensils prior to departure day.. thank you

Please let us know immediately if you have a problem or a query with the accommodation

The holiday maker undertakes to keep the premises and the furniture, fixtures and fittings and effects in or on the premises in the same state of repair and condition as at the commencement of your holiday, expecting fair wear and tear. 

We require compensation for damage, breakages or loss of items.

We accept no responsibility for personal possessions either in the accommodation or in cars parked outside the property.

If any item or property is damaged during your stay please inform us immediately. 

Serious damage to property will result in being charged the full amount for a replacement.​

CORONAVIRUS MEASURES

We are delighted to be able to welcome guests to Snowdonia Holidays - Tyddyn du Farm 

As always, it will be a pleasure seeing our regulars and welcoming new guests in 2021& 2022. 

 

We are taking a number of steps in response to Covid-19 to help keep everyone as safe as possible.
These are the precautions we are taking and to ask you to do certain things to help us:

1. Safeguarding guests – Covid-19

  • Each suite is ‘deep cleaned’ with extra measures put into place for cleaning high contact areas:

  • Disinfecting hard surfaces

  • Disinfecting all hard floors

  • Covering pillows with fresh pillow protectors 

3.  End of stay
In order to minimise the risk to our cleaning staff, we ask you kindly to:

  • Empty all bins & recycling to the Green Bin & Recycling Pen at the gable end of the farmhouse 

  • Please ensure use of our antibacterial hand Gel before and after opening the bins.

  • (Sanitising Gel & gloves on table in front of farmhouse)

ACCESSIBILITY

Committed to Your Needs

Welcome

 

Level Access: 

  • The main entrance has level access. 

  • There is level access from the main entrance to the suites, we have a ramp available for suites with a step