Legal Policies

CORONAVIRUS MEASURES

PRIVACY POLICY

BOOKING AND CANCELLATION 

POLICY

TERMS OF USE

ACCESSIBILITY POLICY

BOOKING AND CANCELLATION POLICY

Terms and Conditions

Tyddyn du Farm Holidays, Gellilydan, Gwynedd LL41 4RB

These terms and conditions, may be amended from time to time & apply to all our bookings,

 by completing a reservation, you acknowledge and agree to have read, understood and agreed to the terms and conditions set out below.

All properties are strictly non-smoking inside

Cancellations due to COVID lockdowns are refundable, if there's a local lockdown in your area we do ask that you let us know immediately so that we may try to re-let

 

Booking policy:

 

  • Non refundable £100 deposit taken by card upon booking

  • Balance due 4 weeks prior to arrival by Online banking - see Payments below

  • You must be 18 or over to make a booking

  • If you don’t receive our confirmation email after booking, please contact us by mail or phone

                                                                         paula@snowdoniafarm.com - Mob 07867577522

  •  

  • NO REFUNDS will be given for a cancellation by the guest less than 4 weeks from the holiday period (unless due COVID lockdowns)

  • Bookings are made on the understanding that occupancy of the property is for holiday purposes only, for the period of time agreed and only the number of occupants booked in.

  • If booking more than one cottage, the person booking is responsible for disseminating the appropriate information sent to them, to others in the party. 

  • If for any reason beyond the owner’s control, the property is not available on the dates booked, all charges paid in advance by guests will be refunded in full

  • (but guests have no further claim against the owners).

 

  • We cannot accept any obligation or liability for any alteration or cancellation caused by civil strife, strikes, sickness, bad weather, technical transportation problems, or other circumstances.

 

Payment:

 

  • Deposit is taken securely via Stripe in UK Pounds Sterling only.

  • Balance is due by Online banking 4 weeks prior to arrival

  • Account details for payment will be sent with your confirmation 

Arrival and Departure Times: (new COVID times)

  • Check-in from 5:00pm 

  • Check-out by 9:00am 

Cancellation Policy:

  • NO REFUNDS will be given for a cancellation by the guest less than 4 weeks from the holiday period.

 

  • It may, if you wish, be possible to change the dates of your holiday, if there is availability. Rearrangements cannot usually be made less than 1 month prior to the commencement of your original booking.

 

Parking:

 

  • Parking is available outside each suite/Cottage, this is entirely at your own risk and we cannot accept any responsibility for damage or theft to your vehicle.

 

Accident:

 

Please ensure that if you have an accident, that you report it to the owners for entry in the Accident Book immediately.

 

  • Cleanliness & Order

  • All accommodation, should be left in the same state of cleanliness and order in which it was found, please be particular on crockery & utensils prior to departure

  • The holiday maker undertakes to keep the premises and the furniture, fixtures and fittings and effects in or on the premises in the same state of repair and condition as at the commencement of your holiday, expecting fair wear and tear.

  • We require compensation for damage, breakages or loss of items.

  • We accept no responsibility for personal possessions either in the accommodation or in cars parked outside the property.

 

Fire Hazzards:

  1. Do not put BBQ on wooden tables outside the suites

 

Dogs:

 

  • Well-behaved and controllable dogs are permitted, but are not permitted to go on the bed or furniture

  • Dogs must not be left alone in the accommodation or anywhere on the farm

  • Extra cleaning time charge for larger dogs @ £20 per dog per stay

 

Group Bookings:

  • If you are planning to have a noisy party then we are not the accommodation for you.

  • This responsibility lies with the person making the booking in order to ensure that the Terms and Conditions are adhered to.

Only those guests originally booked are permitted to stay.

 

Quiet background music is permitted until 10pm.

When enjoying yourselves here, particularly at night, please be considerate to your neighbours. If there are any complaints about your behaviour you will be given ONE warning. If you continue to be disruptive then you will be asked to leave the site.

If any property is damaged during your stay then please inform the owner immediately. Serious damage to property will result in being charged the full amount for a replacement.

Do not use any fireworks, sparklers or Chinese lanterns.

CORONAVIRUS MEASURES

We are delighted to be able to welcome guests to Snowdonia Holidays - Tyddyn du Farm 

As always, it will be a pleasure seeing our regulars and welcoming new guests in 2021. 

 

We are taking a number of steps in response to Covid-19 to help keep everyone as safe as possible.
These are the precautions we are taking and to ask you to do certain things to help us:

1. Safeguarding guests – Covid-19
We are extremely cautious that Tyddyn du remains Covid-19 free zone. In order to do this, we ask guests to observe the Welsh Government’s Covid-19 regulations and advice

We will ask guests to stay at home if they or any of their party have had either a temperature, persistent cough, shortness of breath, loss of smell/taste or has been in contact with an infected person in the previous 14 days

We ask our customers to leave the accommodation immediately if they have any symptoms of Covid-19 whilst staying


2. Accommodation

  • Each suite is ‘deep cleaned’ with extra measures put into place for cleaning high contact areas:

  • Disinfecting hard surfaces

  • Disinfecting all hard floors

  • Covering pillows with fresh pillow protectors 

3.  End of stay
In order to minimise the risk to our cleaning staff, we ask you kindly to:

  • Empty all bins & recycling to the Green Bin & Recycling Pen at the gable end of the farmhouse 

  • Please ensure use of our antibacterial hand Gel before and after opening the bins.

  • (Sanitising Gel & gloves on table in front of farmhouse)

PRIVACY POLICY

It is of the utmost importance for us to protect the privacy and personal information of our site visitors and users.

Data Collection, Use, and Sharing
We are the sole proprietors of the information collected on this site. We only collect data that are voluntarily provided by site visitors, and we never sell this information to any third parties without informed consent unless you indicate otherwise. We may contact you to tell you about Glampio Coed Glamping and AIRSOFT updates or changes to this privacy policy.

Control Over Data
You are free to contact us at any time to inquire about what information we hold about you, to change any of your details which need to be corrected or updated, or to express any concerns you have regarding our use of your data.

Information Security
We take comprehensive steps to protect your information. Sensitive data is always encrypted, stored on our secure servers, and transmitted using the safest methods.

TERMS OF USE

The following Terms of Use is a legal contract between an individual user and Glampio Coed Glamping regarding the use of your website and services. Please update these guidelines according to your specific policies.

Welcome to Glampio Coed Glamping and thanks for visiting. By accessing our site, you are agreeing to these terms. So please read them carefully.

Using our Site
You may use our site and services only as permitted by law. We may suspend or terminate your access if you don’t comply with our policies or if we are investigating alleged misconduct.

Communications
We may send you announcements and other important information in connection with your use of our site. You may opt out of some of these communications at any time.

Privacy Protection
See our Privacy Policy regarding how we handle your personal information and protect your private data when you use our site.

ACCESSIBILITY

Committed to Your Needs

Welcome

At Glampio Coed Glamping we want to make everyone's stay as enjoyable as possible, and are committed to providing suitable access for all our guests, whatever their individual needs. We aim to accurately describe our facilities and services to give you the confidence to book the right glamping pod for your specific requirements.

All our glamping pods are rated by Visit Wales.

 

Level Access: 

  • The main entrance has level access. 

  • There is level access from the main entrance to the glamping pods, communal kitchen area and shower block.

  • There is one glamping pod with ramp, the nearest to the shower block. The ramp is permanent.

 Level access glamping pod

  • The route to the glamping pod is 1.2 meter wide, or more.

  • The glamping pod door is 1065mm wide, or more

        Access with steps

  • There are two steps to six of the glamping pods.

         ​

Shower/toilet block

  • We have disabled toilet/shower room which has a level access shower

Visual

  • We have information in large print. 

  • Visitor information is also available in Easy Read format.

General

The accommodation is rated by the National Accessible Scheme as suitable for: 

  • Older and less mobile guests

  • Part-time wheelchair users

  • Assisted wheelchair users

  • Visually impaired guests